Data Deletion Instructions

Auto Lead Pilot AI users and connected account owners can request data deletion at any time.

To request deletion, open a support ticket at /support with the subject "Data Deletion Request". Include the email address used in the account, the business name, the connected Instagram or third-party account ID if relevant, and a short description of the data you want removed.

For Meta app review, this page can be used as the public Data Deletion Instructions URL. The app also exposes a signed deletion callback endpoint at /api/public/data-deletion for platform callbacks that include a valid signed_request from the configured Meta app secret.

After a request is received, the team will verify ownership or authorization before deleting account records, support tickets, campaign records, connected social account credentials, comments/actions, uploaded assets, or other personal/business data that can be removed without violating legal, billing, fraud-prevention, or security obligations.

Some logs may be retained for a limited period when needed for abuse prevention, security audits, legal compliance, dispute handling, or financial records. Deleted integration credentials cannot be recovered and must be reconnected by an authorized user if service is resumed.

You can track the request using the support ticket ID generated by the support portal.